Refund Policy

Eligibility for refunds

We strive to provide our trainees with a comprehensive, high-quality training program. If you are unsatisfied with your purchase, you may request a refund under the following conditions:

• Refund requests must be made within 5 days of the purchase date.
• The program must not have been completed.
• Digital products, once accessed, are generally non-refundable unless stated
  otherwise.

Non-Refundable

Certain services and conditions are non-refundable, including:

• Trainee has met (minimum once) with BCBAs®/RBTs®.
• Completed quizzes (minimum one).
• Custom/personalized solutions (e.g., corporate, packages, etc.)

How to request a refund

To request a refund, please contact us at help@advancerbtsolutions.com with your order details and reason for the request. We will review your request and respond within 5 business days.

Refund processing

Approved refunds will be processed within 5-7 days, and the amount will be credited to the original payment method. Processing times may vary depending on your financial institution.

Changes to this policy

We reserve the right to modify this refund policy at any time. Any changes will be updated on this page.